Metropolitan Animal Specialty Hospital

I came over to Mash tonight when I discovered my 18lb terrier ingested something he definitely shouldn’t have. They were so responsive, he was seen right away, and took care of everything. Not only that, but as I was waiting in the parking lot (can’t enter due to covid) I struck up a conversation with one of the team members who worked there as he was arriving for his shift. He asked what my pet’s name was and made a point of going inside, checking on him, and coming back out to share a status update. Each and every staff I spoke to, from the intake nurse to the vet over the phone, were so exceedingly polite and caring. I honestly cannot say enough great things!!!

My chihuahua Pomeranian was suffering from congestive heart failure. I took her in at 10pm last night, and they reacted with care and urgency. They walked me through an extensive treatment plan to hospitalize her and the costs associated but also answered my questions about her quality of life moving forward and the risks involved. They supported me through the hardest decision of my life - to say goodbye to my best friend, to end her suffering in my arms. Nobody wants this outcome, but they made it as painless and humane as possible. I’m in awe of the staffs’ compassion, professionalism, and capabilities to handle situations like this. I will always remember and be grateful for what this team does. Thank you.

We had two pet emergencies and have had to bring our dog to MASH both times. They we're able to squeeze us in even while fully booked. I can't thank them enough for treating our dog and being so kind and helpful. From reception, to vet techs and veterinarians, all so friendly and professional. Honestly can't thank them enough.

I’m so grateful for the thoughtful and thorough care MASH gave my sweet senior pup. It might be a bit pricier than other places, but I promise, you get what you pay for. My 12 year old was diagnosed with pneumonia, which was missed by 2 other vets. Had I gone to MASH in the first place, it would have saved me the stress and cost of other vet expenses. Not to mention, they took such amazing care of my pup! The peace of mind I had leaving him in their care overnight was worth every penny. They are transparent and professional and truly amazing!