Address: | 9729 Lurline Ave, Chatsworth, CA 91311, USA |
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Postal code: | 91311 |
Phone: | (866) 926-1151 |
Website: | http://www.wcmequipment.com/ |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I had an excellent experience renting a knee scooter when I broke my foot —I needed one immediately and no other medical supply had one available . When I called , the woman who answered said they were out of stock but she would check the warehouse . She took the extra time and effort to find one for me and hold it until I got there . It was over an hour drive but worth it . The staff is very kind and considerate . I did not experience anything like the other reviews here .
By far the most helpful people I've worked with. My mother has been confined to a wheelchair for the past several years and as you can imagine it's been quite a struggle. West Coast was nice enough to give my mom the time to find the most comfortable chair and teach her how to use it properly. They are patient and friendly, what you would expect from a company that deals with people with disabilities. Other places I found treated us like a customer but here we felt like a patient. They even helped us install ramps at the house and handled all the insurance forms. Great experience and definitely the best around.
Found them online, needed to fix our grandmas motorized wheelchair. They were very friendly from the get-go and invited me to come down or even offered to visit our house. We brought the chair in and they said it would be about a 4 days to fix and they even gave us a loaner chair for the meantime. The owner Carlos personally helped us and he was very friendly and knowledgeable. All and all it was a nice experience.