MOSCOT Shop

What can I say except bravo to this location. The service by Jorge is impeccable and the rest of the staff is very friendly.
I am an extremely picky shopper when it comes to eyewear and if it wasn’t for the outstanding customer service provided by Jorge, I wouldn’t have gone back; I would have just ordered online.

I have purchased multiple pairs already and have had them fitted by Jorge who has been so incredibly patient with me. I’m one of those people that want things to fit perfectly and straight on my face and Jorge did that for me—not once did he make me feel like an inconvenience. Even through email, the customer service is still spot on. Jorge also assisted with getting my eyes checked and my Rx glasses are perfect.

If you want to shop in a very pleasing environment, I recommend this location.
Parking is easy and if you don’t want to pay for street parking, you can park just up North Edinburgh Avenue.

I am so excited to buy more and grow my Lemtosh collection! Thank you Jorge and MOSCOT for everything you have done for me in the last couple of months; I feel confident and stylish in every pair I own. You have a forever collector and customer.
-Rylan Sluiter

Couldn’t be happier with the service that George provided. They have unique frames of excellent quality. Very transparent with the prices and all the staff were friendly in helping me pick my frames (it was like having a family member helping out !) the style of the shop is super unique as well. Their optometrists are thorough and caring.
I’m happy I chose this place for my vision!

Great selections
Classic but trendy.

Hoang at the Melrose, LA shop is the type of employee every retail business wishes they had on their team. Gracious and personable, he patiently worked with us to find the perfect pair of glasses. However, he seriously made a positive impression by personally following up with us months afterward, ensuring we were happy with our purchase. He also put in extra effort to find an out-of-stock frame at another shop and managed the delivery with expediency. I wish he could teach my local SF Bay Area optometrist shops a few lessons in customer service...

Shoutout to Hoang & Jorge. I came in with a semi-complicated customer service request and they offered a super quick and painless solution that helped me out in a pinch. Sunglasses were a gift for my partner, but based on his reaction when he received them and the service I received in-store, 10/10 would recommend Moscot on Melrose.