Address: | 2281 W 205th St Suite 114, Torrance, CA 90501, USA |
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Postal code: | 90501 |
Phone: | (213) 477-5240 |
Website: | https://www.bm25.com/ |
Monday: | 8:00 AM – 4:30 PM |
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Tuesday: | 8:00 AM – 4:30 PM |
Wednesday: | 8:00 AM – 4:30 PM |
Thursday: | 8:00 AM – 4:30 PM |
Friday: | 8:00 AM – 4:30 PM |
Saturday: | Closed |
Sunday: | Closed |
Shipped right away. I did have a small issue with the sizing which was me not realizing how small the ring would be. I reached out to the shop and my exchange was handled quickly and seamlessly. Will definitely be ordering from them again in the future.
Fantastic customer service. The response was incredibly quick and even when the delivery mistake wound up being entirely my fault, they replaced my order. I will be buying all of jewelry from them!! Absolutely amazing business.
I mistakenly ordered the wrong size plugs. I intended to return them right away but forgot the return package in the glove box of my car for 3 months!!! When I finally remembered about it I sent it in hoping they'd still exchange it. Sure enough I received an email letting me know that they normally don't do it, but they would exchange them for me anyway. I am grateful to see such outstanding customer service!!! Thanks Dave!!!
Excellent customer service. I had ordered the wrong size plugs, and was able to return them. I got new ones plus a refund for the difference in price. Dave responded quickly to all my inquiries and overall it was a pleasant experience without any hassle.
I love their jewelry. Recently, I got a bumble bee belly ring. It was so cute but the top clasp was crooked. I sent them an email- email address was very easy to locate. They promptly responded and sent me a replacement the very next day. So easy. You don’t see customer service like this anymore. Thank you!