Thread + Seed - South Park

Cozy shop that’s great for gifts. Find unique art prints, cards, plus jewelry and clothing at this boutique. It’s located near several other shops and restaurants in its downtown South Park location, so it’s a convenient place to find a cute gift or a little something for yourself!

Right before quarantine I decided to grab a cute bralette. All the sudden everything shut down and I wore sweats and PJ’s everyday. Finally I pulled out the bra (tags still on) and went to put it on for a night out. I realized I had bought a size small. I have not worn a small since I was born. I decided to try and see if they still had this style, a full year later, and swap it out. There was a call to a manager made and they agreed to swap it out for me. Seriously, thank you so much for the great customer service. I will definitely buying more cute clothes at this shop.

I always have a good experience when I come shop at this cute place down the street from me, but this holiday season everyone went above and beyond and I had to write a review. I still needed a Christmas gift for my mom and I decided to do in-store pickup from Thread + Seed the day before Christmas Eve. After I placed my order, I got a text that some of the items I had ordered were out of stock, and when I called staff happily suggested other items for me to replace the ones that were out. They were in communication with me all day and listened to what I was looking for, and the shopping experience felt very personal. It could have been annoying that what I wanted was out of stock, or that I couldn't get my mom what I wanted, but I ended up being so well taken care of, and my mom LOVED her gifts! Big thanks to all the staff at the store who made it happen :)

I've never been in the store but was shopping online (due to COVID-19) and bought The Ria Ribbed Seamless Brami. The top was great quality, super cute and extremely comfortable - probably my favorite top to wear all day everyday. But what really blew me away was the customer service. I utilized their online chat system on the website and Melanie was so exceptionally helpful and so kind!! She communicated with me through my whole order (had some minor issues with trying to figure out sizing and using my gift card) and waived my shipping cost! She even offered to wait for me to try on the top after personally delivering it to my home to make sure it fits. It was just above and beyond customer service. I originally intended to just use the gift card and probably not shop there again but now I will definitely be coming back once stores are open again thanks to Melanie's incredible effort and customer service.