Address: | 2980 E Capitol Expy Ste 60, San Jose, CA 95148, USA |
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Postal code: | 95148 |
Phone: | (408) 528-6990 |
Website: | https://www.att.com/stores/california/san-jose/2003 |
Monday: | 10:00 AM – 8:00 PM |
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Tuesday: | 10:00 AM – 8:00 PM |
Wednesday: | 10:00 AM – 8:00 PM |
Thursday: | 10:00 AM – 8:00 PM |
Friday: | 10:00 AM – 8:00 PM |
Saturday: | 10:00 AM – 8:00 PM |
Sunday: | 10:00 AM – 6:00 PM |
We came here slightly after 3:30PM during the weekday. It gets crowded later on, since a lot people just got done with work, and are also coming in. There is a QR code at the front door, where you can scan and hold your place at the line. We fill out some paperwork, and decided to wait outside, since it was getting crowded inside. The waiting space was cramped, and you will be rubbing shoulder with whoever is waiting alongside you. My recommendation to this place is to have the option to call/text the people waiting outside when they are ready. This way, the people waiting outside do not have to constantly come back in to check on their status in the line. This beats having to be cramped in the waiting area, especially during the pandemic.
Maira was exceptional service representative.
Thoughtful, patient, and knowledgeable. Maira thank you for providing a great experience.
Best customer service. Was kindly helped by Mayra.
Myra, at the East San Jose AT&T off of Capitol and Tully was super helpful and made sure we got the best deal when trading in our phone for a new phone. We were so happy with everything she offered us and made our experience easy and fun. Myra is super knowledgeable with all products and promotions and so kind. Go Myra!! Give her a raise!!
I didn’t have much experience purchasing my own plan so one of the managers helped explain my payment options for the plan and phone that I wanted. She was very helpful in walking over everything with me and helping switch all my information over. Very friendly and funny staff, I highly recommend this location.
Liz and Dalia are great! They were so helpful! Make sure to ask for them when coming to the store.
ATTENTION:: All drivers or customers picking vehicles up. Yard closes at 4:30 If not there by 4:30 You will not get loaded. Office closes at 5:00 pm
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. Got my paper work at 3:30 was loaded by 4:30..picked up one car...much better then last year! Had to wait 4hours to get one car loaded on my trailer .pretty big copart .i do appreciate the effort to get the drivers in and out..they also increased the amount of people they have working the counter inside. Hope other drivers will have the same experience as me..waiting sucks especially with the ELD MANDATE all coparts /iaai should follow the quick in/out process. Ever minute counts when running e-logs..👍👊