Payless Car Rental

Very helpful. The agent even helped me find my return flight #. She didn't question the debit card payment just put the hold on and gave us the contract and directions. And it was in the airport no shuttles.

Rented in Jacksonville, FL. Got a flat within first 30 minutes of driving, a Volkswagen Jetta. Changed out tire and took back the next day. They changed out the car for a Dodge Challenger which was an upgrade at no cost. No hassle. Except for burning (and having to pay for) gas and making an extra trip to the airport, all went well. They had no other closer locations in the city. Budget/Avis/Payless are all affiliated. The local number in Jacksonville was disconnected. The envelope I was given had Budget on it. I tried to call for roadside assistance but it would have taken longer than changing the flat myself. They seemed to be unsure what to do on the phone.

Scheduled my rental car when I got my airplane tickets - seamless experience. Picked up in Jacksonville and returned in Orlando - super easy and staff got me right on my way! I can't say if the price was reasonable because I've never rented a car for vacation before, but it was so worth it to me!! No one had to pick me up or take me to the airport and I could come and go as I pleased. The car was clean, like new, fuel efficient, ran excellent - perfect little car for just me. Great experience!!