The Sleep Center

Moved here and bought a "cheap" mattress - endured 2 years of awful sleep and started the search for another Tempurpedic. Went to three stores in and around The Villages. By far, the service and knowledge of The Sleep Center on Parr Drive was above and beyond. Knowledge of product as well as ongoing "service" if needed. Customer satisfaction was paramount. I sold the existing bed and consequently, had to sleep on sofa until mattress arrived. I decided to call to see (2-4 weeks) if it arrived and luckily, it had. I explained my situation to Kyle, and he said, "let me check on something and call you back". Ten minutes later, he said the drivers were willing to do an extra stop (coming from Gainesville) and would be here between 2-5PM. They arrived at 2PM and since I didn't have the new queen assembled, they did it. Within an hour, the new bed set up and they demonstrated the automatic/electric portion of the bed. I thanked them profusely (gave a well-earned tip) and upon leaving, one of the drivers said, "If you are happy, we'd appreciate if you''d take the time to review our work, the delivery and the company - we're a relatively new company and want to build our customer support". This delivery/assembly technician sounded like an owner! Both gentlemen wore uniforms, very respectful of our home and could not have been more helpful. So, to Jonathan, Kyle and the delivery/assembly team - thank you so very, very much for accommodating the request, for the surprise pillow and mattress cover and for giving me the best night of sleep in two years. Actually woke with NO body pains (two hip and two knee replacements plus torn rotator cuff) - and wanted to go back to bed because it felt so great. Mere words could not fully express the gratitude.

We had a great experience from start to finish at The Sleep Center in The Villages. Will was our sales rep and knew every detail about every bed. No pressure to buy one or the other. Steven and Biscuit delivered and set up our purchases. They were so helpful and professional. We highly recommend The Sleep Center in The Villages!!!

Delivered on time as promised and Biskit and Steve did a great job setting up. Kyle our salesman knew the product inside and out and sold us our bed without any pressure. We would highly recommend The Sleep Center. George and I can’t say enough about what a great experience this has been.

Great experience at Sleep Center with Will! Knowledgeable ,patient & no pressure!!! Then the delivery guys (Biskit & Steven) were incredible. They moved foundation from one bed to another , brought in the new units & even patiently helped me redo the bed skirts on both beds! Couldn’t have been nicer or more helpful! Completely satisfied!!!

After shopping for a mattress at another store, I went to The Sleep Center. Absolutely no comparison in customer service and knowledge about the various mattresses. Working with Kyle was so pleasant. No hard sell. He was extremely knowledgeable about all the options and helped us make a decision. I would recommend Kyle and The Sleep Center to anyone looking for a new mattress.