CORA Physical Therapy Deland

Dawn is awesome she listens to me and is really a huge help I know it’s her job but I just want you to know she is a jewel even tho she puts me through the ringer daily I look forward to the work out. I feel I will be walking with out my cane. Thank you Dawn if I don’t say it enough I appreciate you so very much

Stefanie

I had a total knee replacement and started going here 10 days after the surgery. I went twice per week (it can get crowded and Tuesdays and Thursdays seemed less frenetic). I was able to get scheduled quickly at the times I wanted with no hassle. You do have to pay your copay up front in advance of each service, and it is much better to pay for a week or a month at a time. The personnel are helpful and friendly, and listen to your concerns. I made steady progress and finished my course of treatment within six-seven weeks and my doctor was pleased. It seemed to me like the therapy was well planned, starting with simple things like stretches and leg lifts and then progressing to more difficult things as my knee gradually improved. The therapists do have to work with 2-3 people simultaneously but they seem to juggle things well. They are taking appropriate precautions by having people wear masks and taking temperatures and wiping down equipment after each use. I never got sick going there, but then again, I'm fully vaccinated. Parking is tight because there are a couple of other businesses in the same complex, but I've always been able to find a space even during busy times. At the time of this writing (February through April 2021) there is a construction project going on, on the main street where you enter from State Hwy 15A so leave yourself a little extra time to get there. It's VERY difficult to make a LEFT turn going north into this office due to heavy traffic, especially during the rush hour, so your best bet is to travel SOUTH on 15A so you have to make a right turn into the facility. There are early and later appointments available to accommodate virtually every work schedule. I have no complaints really. The facility and its personnel met my physical therapy needs.

The only problem I have is with their billing department. Even though I paid my co-pay at every single visit I consistently get bills from them which are inaccurate. This has gone on for many many months. Even though I have proof of payment and there is no balance owed they consistently mail me bills for $25. When you call the number on the bill they insist they are right even though I have multiple times sent them proof of payment of every single visit. The office staff tries to help but even they cannot get through to the idiots at the corporate office

I highly recommend this location for physical therapy! From the moment you walk in you are treated with the utmost respect and care. The front desk staff are delightful and efficient, the therapist are friendly, thorough, and work together to ensure each patient gets the attention they need. Every member of staff makes your recovery pleasant and inevitable. Thank you all for the excellent care.