Crown Transmissions

Took my Versa here for a complete transmission replacement in Oct. of 2018. Despite Macy's (understandable) prodding to leave a review, I like to wait a year or two after a major service or expense to share a more long-term experience.

Overall, I have nothing but positive things to say about this business. Macy was very informative and kept us up-to-date frequently on the repair. Things went smoothly and after picking up the car we noticed a massive difference in ride experience, as expected. The new transmission has been going strong ever since, and we have been very pleased.

Of special note, some time after the repair we started noticing some hesitation and jerkiness when accelerating from a dead stop, which was concerning. We took the car back in and Macy called us the next day to explain the likely culprit was a rusted board in the rear tail lamp assembly. The taillight cover had been cracked and moisture had gotten into the assembly, corroding the board. This board communicates with the transmission and was the likely culprit. Macy recommended we replace the tail lamp assembly ourselves to save money and released the car free of charge. Sure enough, on replacing the tail lamp assembly. the problem subsided. I appreciated his honesty and not charging us for inspecting the vehicle. EDIT: The vehicle was within the 1 year warranty the shop provides on their work, but this was not related to their service so I appreciate not being charged.

Overall, highly recommended. I've since moved further from his location but would gladly travel the extra distance to use his service if needed.

Macy explained everything from diagnostics to repair in a very thorough and patient manner. His pricing is fair and equitable compared to some other shops I checked, and I sensed he was trustworthy and honest. I highly recommend Crown Transmissions.

Crown Transmission provided me with excellent service. The owner took the time to explain in detail, all of the servicing that needed to be done and why. The service went well and months later my rebuilt transmission is still running like new.

I’m an older female and always feel the car place is ripping me off. Not Crown. He explained and was so patient with me. Professional, courteous and very reasonable price. I needed some additional work that he does not offer. He explained what I needed and even drew a picture so that I could go to another place armed with knowledge. Thank you.