American Eagle Store

Never been in but I called and got a young man on the phone. I needed a certain size and he looked for it for me. They didn’t have it which is common for my size. But he offered me an alternative and that’s good customer service. American eagle should carry larger sizes in store that’s one problem but I’m please with the people they have working in their stores. Knowledgeable and helpful.

It’s been approximately a month since my purchase at American Eagle in CONYERS,GA. And I made myself a note to write a review because the service was excellent! I was given a pair of AE jeans a while ago and I was surprised they fit so well! They were just a little too long. I had not bought a pair of jeans in maybe 5 years so I was overdue because I still had not been able to find a pair that fit. When I walked in, I was greeted by Kim, a manager. I explained what I was looking for and she walked me over to an associate who walked me around and explained what kind of jeans were available. I can’t remember the details but he asked ARIANNA (remember that name when you come here!) to help me. She was sooooo sweet! Arianna was personable, was knowledgeable about the types of jeans they sold and what kind of fit I should expect from each. She even had me try on a pair of jeans I normally would not think to try but they looked so good on even my son said wow mom you look nice. Arianna was attentive and she got different sizes for me to try on when needed. I am unable to express how great my experience was but what I can say is customer service is still alive! By the way, the quality of the jeans are spot on. Some are thicker and some are thinner, depending on type. Needless to say all my children will be getting their jeans from here. Now if they only offered jeans from 1990’s, I could buy my husband a pair! LOL!