Address: | 235 W Rand Rd, Mt Prospect, IL 60056, USA |
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Postal code: | 60056 |
Phone: | (847) 253-1327 |
Website: | https://locations.53.com/il/mount-prospect/235-west-rand-road.html |
Monday: | 9:00 AM – 5:30 PM |
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Tuesday: | 9:00 AM – 5:30 PM |
Wednesday: | 9:00 AM – 5:30 PM |
Thursday: | 9:00 AM – 5:30 PM |
Friday: | 9:00 AM – 6:00 PM |
Saturday: | 9:00 AM – 2:00 PM |
Sunday: | Closed |
I've been with this bank for several years. I don't know how much I can say I appreciate the call center staff and being rerouted and given incorrect information. Then a "Donna" in the domestic disputes department with her uncaring attitude and nonchalant behavior, 🙄 I was going to just delete everything for this account. But, when I saw they reversed the overdraft fee, I did calm down a bit more. There are some good and definitely a lot of bad.
Awesome service...my father and I were greeted with respect and although the account manager could not answer my inquiry he got me the number of the person who could!