ET's Auto Service

Took my 2009 Honda CRV in for some AC issues. They gave me a fair price for full repair of the unit or the choice of opting to bypass the blown AC unit and had it ready the next day as promised. I will go back again.

Trustworthy, reliable I have been taking my mom's car there for years The first time I didn't I paid the price literally

I took a relative's 2015 Corolla to the dealer (Toyota South in Richmond) to get it diagnosed for a front-end shudder when braking. They came back with a quote for $3300 dollars to replace the front pads and rotors, steering rack, alignment, and lower control arms. Skeptical of their assessment, I decided to take the vehicle elsewhere and get a second opinion.

As a recent Berea College grad, I always heard great things from people who took their vehicles to ET's for repairs so I decided to give them a try. I visited them in-person later in the day on a Wednesday afternoon to see if I could get a diagnosis/repair scheduled and John was able to fit me in for a diagnosis the next morning. When I took the vehicle in the next day, he called me a few hours later saying a tech diagnosed the shuddering issue and that new front pads and rotors would need to be replaced. All work on the car was completed by 5PM on Thursday.

My total was $350 for all the repairs, diagnosis included. About 10x LESS than what the dealer quoted me! Could not be more thankful for their honesty and the courteous service they provided me. I will continue to recommend them to my friends in the area.

How much is peace of mind worth? If a check engine light causes you a trauma response, you will appreciate how much it means to those of us on a fixed (low) income to find a place that will address concerns fast and make necessary repairs at a (more than ?) fair price. What a relief it is know they will help keep me and my wee SUV on the road. My daughter in Lexington -- works full time and goes to school full time -- has a car she cannot afford to replace but that needs serious attention TODAY. I made her limp it here to have them look at it. That's not just a referral. That's faith.

ET's is the best mechanic around. They are knowledge and thorough. They take the time to explain the problems with my vehicle in depth, provide me with the best options and alternatives (when there are alternatives available), and give me the cost breakdown in advance for everything. I am always confident that I am getting the best service for the best price. I never feel like they're are any hidden fees, surprises, or price-gouges. I'll never go anywhere else so long as I'm in Madison county.