The Village at Augsburg–A National Lutheran Community

My mother has been at the Village at Augsburg in Assisted Living for about 4 years. The Assisted Living Manager, Cathy, is remarkable. Cathy is attentive, knowledgeable and accessible. She follows through and truly cares about the residents. She works collaboratively with the families.

Cathy’s committed leadership is evidenced in her staff; many of whom have been with Augsburg for many years. Most of the staff including the nurses, aides and receptionists are personable and engaging. They did an excellent job navigating through the COVID pandemic.

I can't say enough about how caring the staff are. It's been such a benefit to have the same nurses, dieticians, and other care professionals working with my mom as she has moved between independent living, assisted living, and short-term rehab over the past few years. They provide continuity in her care and therapies across settings and they really know her so they can recognize when something is out of character for her and needs additional attention. They are constantly keeping me updated about every change that they think will help her. The directors of the different settings all communicate smoothly with each other and me.

Living at Augsburg for the last 4 years has been a wonderful
experience. People are really kind and friendly and it just feels like
home. There is a lot of laughter and greetings when I walk down
the halls past doors that open to really amazing apartments - It’s
community. I’m excited about our new food plan that is now in
place and am patiently waiting for the completion of the new bistro
and the welcoming entrance into our main building. No doubt it’s a
good place to visit, but the very best place to live.

My 2 years of experience as a family member of an Independent Living (IL) resident has been consistently positive. This time has included the global pandemic, and I've watched the IL staff adapt services as needed with care, skill, and creativity, supporting residents and families through what's been a difficult time for all of us. My mom is extremely happy she lives at Augsburg--pleased with her apartment, her view, and with the kindness of IL staff and residents. Highly recommend.