Union of Brothers and Sisters of Ford's Asbury Lodge No.1

Had towing hitch + wiring installed on my '17 Mercedes E300 Sedan a couple weeks back. Newer model Mercedes vehicles are definitely not easy to work on and I specifically did not want any wire splicing to prevent OEM warranty loss. After researching google reviews and yelp, Uhaul of Thornton seemed to have most positive ratings for hitch install, despite they are far from where I live. In the end, the longer drive was more than worth it.

Outstanding installation service - performed very cleanly and at extremely reasonable pricing. Tried the Zero Contact Module for wiring, which did not work. But was recommended a pinch type wiring (Similar to posi-tap/ No splicing) which worked perfectly. Have utilized the hitch to carry bike racks and to tow UHaul motorcycle trailers. Hitch and wiring have functioned 100% perfectly. Highly recommended for hitch installs. Overall service experience was remarkable. Will return for any and all of my future hitch install needs. Thank you Uhaul of Thornton - keep up this good work.

Great customer service, Evan really went the extra mile and helped me out in a pinch, thank you. It made moving one step easier.

I was looking for some storage and possibly make a move too. I met a wonderful customer agent there called Tyler who explained everything to me. We looked at a U-Haul Box which was what I had considered. After making a reservation for 1, I returned a few days later to change it to a storage unit instead.

No problem, he said. We checked out a few storage units and I again reserved a unit but didn't want to commit because it was further than where I wanted it. Later that day, I found another storage unit closer to my home and called in to Tyler to cancel my reservation.

Again, no problem! I was really impressed with the customer service, especially by Tyler, and I will return to this U-Haul site again for my next move!

5 stars for the great customer service that I was given. I needed a 10" truck for my move from Fremont to SF downtown. After 1 hr of borrowing the truck, my plans changed and I no longer needed the truck. So I came back to the location and returned the truck. They offered to cancel my order completely because I did not use the truck and drove less than 4 miles. Little things like this make a huge difference. Thanks guys!