Best Buy

I went to Best Buy to buy a computer mouse. I almost picked a gaming mouse, but for the help from the salesperson working in that section. She steered me in the right direction and I bought the right one. Wireless and works great.

Got to this shop saw what I wanted and immediately had someone to check me out. The guy was very nice I forgot to ask his name. It was my time going there and I don’t regret it

Although it was "repaired" on 7/13 at a different Best Buy, the defect reoccured today. Alfredo proficiently identified and resolved another issue. Great work Bowie Best Buy!

My laptop needed repair. The technician was quite helpful. Usually BB requires an appointment to be serviced. However the technician assisted me anyway. My laptop needed additional service, so it needed to be shipped to their service center in Kentucky. I received an email the following week of the problem, so hopefully it will only be a few more days for my laptop to be returned. The only challenge I have with BB is when you use the "Geek Squad" the appointment app doesn't always work. I can show up after receiving confirmation of my appointment, but BB's computer doesn't show it. However the store will usually honor the appointment.

The store only allowed 45 people at a time to enter. You can make an appointment for a representative to assist you with shopping so you can get in and out. 1st store I've visited since March!