Visionworks Doctors of Optometry

Saturday - July 10th approx 12pm

I personally came back to this place after many years. For this visit I came in for my Dad's glasses. We already had glasses prescription with us so process was pretty much straight forward. Front desk took in all the information and guide us to frame section. We picked up the frame and sat at one of the desk got the rest of the process done, basic info, measurement, etc. 2 week was the wait time for glasses to get ready. Got the glasses and my dad is happy with the result.

Firstly , i want to address my experience with the poor costumer service in the past . In short it was HORRIBLE! Very poor costumer service and the ladies there made sure to make my experience miserable from start to finish . BUT......this all changed when i gave this place a last chance , i was greeted kindly and professionally by Jasmine , she took the time to explain things to me . I told her about my experiences in the past at the place she assured me that it wont happen again , she's turning things around ...The doctor is always amazing , now that the front service has changed because of Jasmine and another sales rep Yanel , you are in good hands .

MAKE SURE to ask for Jasmine or Yanel if you want your experience to be as good as mine was .