All Star Public Adjusters

After our home insurance company denied us a new roof, even though many neighbors were having their roofs replaced due to hail damage, we hired Caid Riggin with All Star Public Adjusters.

Thanks to Caid and All Star Public Adjusters, our insurance company quickly approved a new roof.

All Star had the roof replaced in a very short amount of time.

We would highly recommend their services.

FYI, I've probably only written a couple Review's in my entire life. However, my experience with working these guys was exceptional! People, these guys deliver! They know their stuff! They are incredibly thorough, persistent, professional, and EFFECTIVE. Jordan was meticulous and his knowledge far surpassed every uncooperative insurance representative we were forced to deal with. I got my tar and gravel roof (a very large multi-level roof with 671 linear feet of parapet walls) fully replaced from damage due to a typical hail storm! The insurance company balked, adamantly refused to pay, and bullied me. But they ended up paying even more than we requested! This is almost unheard of. If you need professional help, from my personal experience, these guys are the Real Deal. The amount of work they put in just for me, deserved more than their fee charged, in my opinion.

I want to give 5 stars to All Star Public Adjusters. We had hail damage on our commercial roof and were turned down for repair or replacement by the insurance company. I had never heard of a "public adjuster", but their service was recommended to me by my property manager.

Jordan was our adjuster, and he went to work hard on our behalf - first to discover if the claim was legitimate and if so, for how much, and second, to negotiate with the insurance company for the best settlement offer. All Star uses a computer program that the insurance companies use to determine the cost and value of those items as well as labor costs that make up a roof, so when the settlement is being negotiated, the numbers are hard numbers that they work with. They have to take pictures, look at core samples of the roof, schedule multiple meetings on the roof with the adjuster, (in our case, with several different people including an engineer that was flown down from Colorado), phone negotiations, and so forth. This process took 7 months due to the insurance companies’ unwillingness to pay.

Jordan was very upfront and thorough with me, explaining everything he found, why he thought our claim was legitimate, and did so throughout the process. There were a few times where I thought we would get nowhere, but Jordan hung onto the claim, did not give up even though the insurance company was not always nice, and ultimately, got us enough money to put on the best roof for our building - a new roof! Let me repeat - we got a new roof! He worked so very hard, was very determined, and was extremely knowledgeable and professional.

Both Jordan and Caid (his boss) have worked as adjusters for insurance companies, so they understand how the other side works, which I think really helped. They also wanted to win - which was wonderful to see - an old-fashioned work ethic. They work for 10-15% commission, so they don't get paid unless you get paid. And Jordan worked extremely hard for that percentage. While it did take awhile, I could see that Jordan was proceeding within a necessary and appropriate timeline, so it did not bother me. 10-15% of nothing is nothing, and that's what we had before Jordan came into the picture to help us. We were also able to find a roofer to complete the work after the public adjuster fee because they were able to settle for top dollar with my insurance company.

A big thank you to Jordan and Caid for helping us with this difficult project. They are completely professional, and I would highly recommend them.

All star was great to work with. They made the whole process quick and efficient. Highly recommended