Address: | 14 Old Haverstraw Rd, Congers, NY 10920, USA |
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Postal code: | 10920 |
Phone: | (800) 275-8777 |
Website: | https://tools.usps.com/go/POLocatorDetailsAction |
Monday: | 8:30 AM – 5:00 PM |
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Tuesday: | 8:30 AM – 5:00 PM |
Wednesday: | 8:30 AM – 5:00 PM |
Thursday: | 8:30 AM – 5:00 PM |
Friday: | 8:30 AM – 5:00 PM |
Saturday: | 9:00 AM – 12:00 PM |
Sunday: | Closed |
Being a small post office in a hamlet too small to be a village, town or city, gives makes 10920 the place where "everybody knows your name". If you have a post office box, when you ask for your mail, 80% of the employees already know your name and box number (every organization has a bonehead). I have walked into the post office and my packages were ALREADY on the counter because the clerk saw me through the window and before I entered the building had retrieved my packages.
Speaking of postal boxes, one of the perks of 10920 is that unlike most post offices, your postal box there is available 24/7. So you can ALWAYS get your mail, day/night/weekends or holidays.
Service like this cannot exist anywhere except in a small post office where most of the clerks care. And it goes both ways. The postal clients know the clerks and ask them how they are... and it's not just something to say. The hamlet cares about the clerks.
They are personable and efficient to the best of their ability and training. They earnestly try their best to give good service.
It is not uncommon though to find that postal carriers THROUGHOUT the postal system make mistakes on occasion. In MOST post offices it is BECAUSE THEY JUST DON'T CARE. Other times is because they just don't know.
While the personnel at 10920 are quite knowledgeable, if they make a mistake, it will ALMOST NEVER be because they just don't care. (Don't forget, they do have ONE bonehead there.)
This is a post office that cares.
Friendly and helpful
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This post will teach you how to get a person and human being on the phone when you call 1-800-ASK-USPS (1-800-275-8777). Surprisingly, it is actually quite easy to talk to a human on the phone when you call the USPS 1800 number. I recently shipped an item through the United States Postal Service and the package was lost.
i'm so sorry this happened to you. fyi - 800-275-8777 is the info line for the united states postal service [that's from texas]. someone must have bogused that number on your id. hope things work out for you.