Address: | 8106 Reynolda Rd, Pfafftown, NC 27040, USA |
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Postal code: | 27040 |
Phone: | (336) 922-1590 |
Website: | http://www.jamesriverequipment.com/ |
Monday: | 7:30 AM – 5:30 PM |
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Tuesday: | 7:30 AM – 5:30 PM |
Wednesday: | 7:30 AM – 5:30 PM |
Thursday: | 7:30 AM – 5:30 PM |
Friday: | 7:30 AM – 5:30 PM |
Saturday: | 8:00 AM – 1:00 PM |
Sunday: | Closed |
Stopped by for a few parts to fix an older John Deere mower. They helped me get all but one, which is a very obscure part. But the Parts Dept. did get me a list of every dealership in the US that carries it and the part number which I didn't have to begin with. I have purchased two mowers from here in the past and the second one is still going strong 10+ years. They are sales, service, parts, & support!
I had a great experience purchasing a zero turn mower today. I had lots of questions a few days in advance so I called and spoke with David who was eager to help. He promptly responded to over a dozen follow-up texts answering more of my questions. Everything was setup and ready when I arrived this morning. David was there to show the mower and was a pleasure to speak with. The whole experience was professional and friendly, and I never felt pressured or hassled. I would not hesitate to recommend James River in Pfafftown for their customer-focused approach.