Sprint Store

• Cheyenne Thompson
  
  
  (February 17, 2019, 4:31 pm)

  Great experience in store. Everyone was top notch and very helpful.

• Schaey S.
  
  
  (January 30, 2019, 7:26 pm)

  For two weeks I went back and forth with customer service regarding adjusting my bill to the initial corrected promise when I upgraded my phone. There, I was hung up on by a manager and told that the promotion did not exist and that I was stuck with a bill that I never agreed on. None the less, I went to the store where I purchase the phone and was promise the promotion. Instantly Abi began working on my issue. She allowed me the time to vent and hear my story. She immediately found varying ways she could make my experience more positive. Soon followed Ali, by appearance you would not assume he is the store manger. Instantly coming in to the situation, he began respectfully introducing himself and offering assistance. In his words, he respectfully asked Abi to do what was needed to make this experience more positive and continuously apologized for the ongoing issues I was having.
  
  AMAZING! This store was able have my bill corrected and credited in only a matter of minutes. To say corporate is suppose to trump store level stores, I had a wonderful and great experience with this store. When entering the store I had plans to go out my way to buy my contract out and switch carriers. By the end, I was overwhelmed about how welcoming this store is. To anyone who wants GREAT customer experience, PLEASE PLEASE PLEASE visit this store who are valid in the information they provide while backing themselves with action. Honestly other stores, heck CORPORATE should follow this stores model.

• curtis cooks
  
  
  (December 29, 2018, 1:22 pm)

  They helped me get my business account started! They offered me water and snacks. I would def recommend! ????

• Amy Barrow
  
  
  (December 17, 2018, 2:50 pm)

  We have had the best experience at this store. Both sales and service - out of this world amazing. Best experience at a mobile store ever. Go here! I can’t say enough about Abi and Ali. Phenomenal!

• MJ S
  
  
  (September 11, 2018, 5:45 pm)

  I wish I could remember the name of the rep! (9-11-18 at 5:35pm) - I called in from a company on behalf of a customer and the woman who helped me determine why this customer's phone couldn't be activated with Sprint was not only knowledgeable and a great communicator, she had a great suggestion! Once I relayed her suggestion to the customer, he was actually excited after a long day being bounced back and forth between companies. Thank you, thank you, thank you and I'm so sorry I don't remember your name, but you're awesome!

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(980) 613-8052 THANK YOU CURTIS!! I spent well over an hour, essentially asking the exact same questions over and over again but Curtis never got frustrated, never seemed bothered and did a great job making sure I understood all my options.

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