Custom Services Tulsa Heating Air and Plumbing

My technician was Omar, who was very professional, answered all my questions completely and with understandable detail. This young man went above and beyond. I asked if it would be a problem with the unit sitting a little canted (nothing drastic). Omar used rubber shims not only to level the unit but to eliminate any vibration AT NO CHARGE & without me asking. The invoice is very explanatory in format but also Omar's description of what was done was very detailed and professional. Couldn't ask for anything more from the company or from the technician. This is the value of service that we enjoyed 20-30 years ago! Yes, I'm old. But I'm also very happy to have used Custom Services. Highly recommended!

Custom Services was able to fit my elderly parents into their very busy schedule on the same day as I called. Their shower drain was backing up when kitchen sink was in use which was terribly inconvenient. The shower drain was fixed very quickly and customer service followed up with me the following day to make sure that my parents were satisfied with the job, which they most definitely were!

We were very pleased with the installation of our new heat and air system. Ricci and Jeremy were our installers and they appeared to be very efficient and they did a fantastic job. I highly recommend Custom Services.

Had an ongoing issue with our furnace. We were very frustrated and ready to get rid of our system that is 5 years old. Many repairman could not find the issue. Called Custom Service and so glad we did. Leo Thacker came out and kept checking and researching. He really put a lot of time into this. We were amazed they resolved the issue. Custom Services was very honest and has been amazing. Highly recommend.

The techs are always very professional and knowledgeable. Got us up and running again in no time at all. So glad we chose them to install our system years ago. They’ve been so wonderful to work with and worth every penny!!