O'Reilly Auto Parts

My friend and I went to O’Reillys Auto Parts due to my friend needing a new battery. She called and the commercial manager said to come in at noon that there would be more employees coming in and he could install it. We got there and the guy said they couldn’t do it do to the battery saying recommend professional install meant. We told the guy what the commercial manager said he went and asked him did he tell us that and he said yes. And the guy still said they couldn’t do it. We tried to jump my friends car again and it would turn over. She turned it off when we got there because she was told the guy could do it over the phone. It was very hot and I went in and spoke to the manager Janelle and told her what happened and she said let me take a look. Janelle was awesome she removed and reinstalled the new battery that my friend purchased from there in 91 degree weather 🥵. We just want to say that she is a great manager and we had a couple of laughs. So when it was all said and done my friend and I went to Chick-fil-A and got Janelle a meal and a large lemonade which she said she loved due to our conversation while she was taking care of the battery. We brought and back and surprised her. She deserves it and so much more. We really appreciate you Janelle I hope you have a wonderful day and stay cool 😎😆