FIAT at Ron Tonkin

Great customer care from the service Dept my Fiat pulled a code and I had the car towed in. They looked at it ASAP and I am on the road again. Great caring employees. Thank you Ron Tonkin Fiat for being so great and caring. About your customers

The right headlight on my Fiat 500 was out. My wife called to make an appointment and the service manager had her come in later that afternoon. He swapped out the light himself and didn’t charge for his labor. All in, she was there a half hour. This is the kind of excellent service I love getting. Thanks

Kudos to Nicholas Rider and the folks at the service department! I had presented them with an incorrect diagnosis that a different mechanic had made of why the trunk of my Fiat wouldn't open. Long story short, they did their own diagnosis and solved the problem. I want especially to acknowledge Nicholas for his wonderful diligence in overseeing this repair, his communications with me, and lastly making sure that, in the end, the service charges from his department were fair and very kind. He is a great example of "customer service." I would also like to acknowledge Charles, who is a delightful, articulate, fascinating, and wonderfully warm person. I had the pleasure of spending time with Charles as he shuttled me back and forth to the dealership. All in all, a AAA+ FIVE STAR experience!