Staples

• rachel ross
  
  
  (December 4, 2019, 2:53 pm)

  10/10 experience. Entire staff is friendly and helpful!
  
  I went in to Staples to buy a new chair on Monday. First of all, they had a great selection of chairs on display, unlike some other local office supply stores. I found one I liked and proceeded to check out. I was a little worried about carrying it by myself, so I asked if someone could help me out with it. I said I didn’t need it right away, and the lady said they could order it from the store and they’d ship it to me the next day! She was very nice and helpful and got an order placed for me, the whole thing took like 2 minutes.
  
  Unfortunately, the next day I got an email from Staples saying that my item was unavailable for delivery and that they were sending me a refund. When I called the store to see what was going on, I again talked to 2 friendly and professional staff members who were able to fix it for me. They didn’t transfer my call all over the place like most companies do nowadays, Mason called the distribution people himself and immediately called me right back with a solution. I was able to come in the next day and get the chair for the same sale price that was listed on Monday. Zero hassle at all!
  
  When I came back to get the chair, again everyone I interacted with was great. Really 10/10 customer service. They got everything taken care of and even wheeled the chair out to my car for me. I was in the store for maybe 5 minutes.
  
  I am very impressed with the store, selection, and especially the fantastic customer service. I will definitely be shopping at Staples again in the future.

• David and Ruthie Wu
  
  
  (June 27, 2019, 12:07 am)

  Tonight I went to this store for the first time because I had received an email about a few school supplies sale. Our church (Grace Point Church) is having a foster to adopt ministry event in July where 200 families/grandparents (who care for foster kids) can "shop" for school supplies for their foster kids. Church members donate the school supplies.
  
  There were so many of the items on the donation list that are currently on sale. $127 bought the following: 1 Llama backpack, 30 Elmer's glue, 2 boxes of Elmer's glue stick (30 per box), 30 boxes of 24 count Crayola crayons, 5 packs of wide rule filler paper, 30 boxes of pencils (12 per box), 30 dual pencil sharpeners and 30 1-subject spiral notebooks.
  
  Shout out to Santiago, Dana and Kyle (cashier) for helping me shop and have a great first shopping experience at this store! #excellentcustomerservice
  
  I signed up for the rewards program but will need to look further to better understand the details.
  
  Will likely be back to shop for more!

• Yvonne Aceves-Walls
  
  
  (May 4, 2019, 12:10 pm)

  Quite a difference from my last visit last year.
  
  Great customer experience! From the phone call, to my visit at the store, to my prints.
  
  Rebecca was friendly and courteous on the phone and sounded like she WANTED to help.
  
  Anthony was able to expedite my prints and ensure the right recommendations and changes were made for a quality print. He was super swamped but maintained his composure in taking care of everyone in line in a professional and timely manner.
  
  Thank you both! I'll be back for our next set of prints!

• Scott Edwards
  
  
  (April 5, 2019, 3:23 pm)

  I had a problem with a calendar I buy every year at this store. Santiago and the staff at the copy center and one of the floor employees even were involved in helping me resolve my issue. Also they have great pricing on their copies. My marketing supplier couldn’t beat them! Highly recommend this place for your office needs!!!!

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Shop Staples for business essentials, printers, ink, computers, office furniture, printing services, promotional products and more. Solutions for Worklife.