Precision Camera and Video

Purchased a camera from their online store. I live in a different state but didn't feel comfortable buying something so expensive from a big box store that doesn't specialize in photography. Very happy with my purchase and their customer service. Worked with Kristin during the purchase and she was very helpful. If you're looking to purchase online but still want personalized support I'd highly recommend them. Just very friendly people to work with.

As a newbie photographer/filmmaker, I have to say that these people are fantastic! I went to the North Location on Anderson Ln, and went to pick up some iPhone accessories. While there, I also asked about potential cameras, and the salesman, Richard Thomas, gave a quick but thorough recommendation on one for me after describing my intentions. I wasn't ready to make that purchase at the time, so I went home, did my research on it, realized he was spot on, and a month later, called to place an order for it.

Richard was on leave, but one of the managers, Tamra Green helped me instead. WOW, she is fantastic! I went to pick up the camera and needed a few additional accessories. Based on the camera we chose, and the height of both my husband and I, she recommended a different tripod than the one I was looking at. I never even CONSIDERED my height as a potential issue!

Tamra was incredibly thoughtful, and considerate of offering accessories suitable for a newbie. Stuff that will not break the bank, good enough to get started, but not so much that it will be a complete waste if this new "hobby" does not turn out the way I hope!

Had I purchased just the camera online, and not gone into the store in person, I think I would ultimately be much less satisfied. I can't recommend this store highly enough. Thank you!!!

I sent my Sony Ay II to Precision Camera on July 25 and received my camera back on August 3. I was really worried I wouldn't get my camera back in time for my camping trip, but that just was not the case. Great turnaround and great customer service. I paid for the repair over the phone instead of by email to ensure a quicker repair time. I love how you can check the status of your camera with a tag code online. I'm giving 4 stars instead of 5 because it did take a few times to get in touch with someone in customer service.

This is seriously the best customer service I’ve had in a long time. The employees will give honest advice and will give you informed explanations for almost any questions you have for them. My most recent interactions with Robert B and Valerie M were just fantastic, went the extra mile and are a credit to the business. Yes I want to support local businesses but these guys truly deserve our business.