DryHome Roofing & Siding, Inc.

• Tilly Lo
  
  
  (June 30, 2018, 8:48 pm)

  I have been a Dryhome customer for over 20 years. After moving into my towhouse, the builder tried repairing the leak I had in my roof, but a year later, it leaked again, and the builder had already moved on. I found Dryhome, can't remember how I found them, and the Dryhome employee, David Spencer, showed up, climbed onto my roof, and immediately identified the problem. He repaired it and it hasn't leaked in over 20 years. Amazing. Throughout the years, Dryhome has been maintaining my roof to include replacing broken shingles.
  
  Recently, we had a bad windstorm in March. I had broken shingles from it, and I called Dryhome in April to get an estimates. Victor from Dryhome gave me an estimate to repair the roof; there were over 20 broken shingles. Victor also suggested that I file a claim with my home insurance company, and that I should consider replacing my roof due to the damages and age. I requested Dryhome to come out to give me an estimate for replacing the roof. Nate came out, and he was very helpful, knowledgeable and patiently explained and answered all my questions. Luckily for me, my insurance did cover the cost of my new roof with a deductible.
  
  My home insurance estimator reviewed the Dryhome estimates with me, and he pointed out things that will not be covered by insurance. He actually gave Dryhome a compliment on the "additional" things that they had in the estimate. He said that Dryhome included things that are considered as maintenance and they use better materials. It tells me that Dryhome is taking care of the entire roof, not just here to replace it (i.e. minimum roof replacement work). Basically, my insurance estimator confirmed what I have always believe in Dryhome - a company that takes pride in their work.
  
  Dryhome has a process in place for roof replacement. They require a 30% down payment on the roof replacement. Then the scheduler will call to schedule a date to replace the roof. The call can be days or weeks after they received the 30% down payment, because it depends on how busy they are. For me, it took about 1 to 1.5 months because there were a lot of wind damages in my area. Days before the roof replacement date, they dropped off the material on my roof. I didn't even know! LOL The morning they were supposed to come out, we were expecting rain. They called me early morning, and shifted the date by 1 day. The next day, the weather was beautiful, and I got my new roof. When I got home, I couldn't tell that they were even there. Everything was cleaned up.
  
  After the roof was replaced, I got a call from Dryhome. They were letting me know that they are sending another employee out to check the roof and making sure everything was cleaned up --- quality control!! This is when I learned that Dryhome has a very unique organization structure where they have employee specialized in repair, replacement and quality control. Impressive.
  
  Over the years, Dryhome has been very consistent with their workmanship and professionalism. Their prices might be higher than some contractors, but I am also paying for the reassurance that they will be here to warranty the work they have done on my roof. I wouldn't go anywhere else. I referred Dryhome to my neighbors, friends and family. They are all very pleased with Dryhome. I highly recommend Dryhome.
  
  One more thing, I get their newsletters, and Dryhome is involved in their community. In the newsletter, I also found a coupon for shingles upgrade! I got the architectural shingles and the coupon upgrade it to the Professional. Woohoo.

• P McG
  
  
  (March 29, 2018, 7:56 pm)

  With recent storms, very difficult finding reliable and skilled roofing company to fix our roof from the high winds. Dry Home efficiently assessed the damage and completely repairs quickly. They took the time to match up the shingles to our current roof color and it looks great! Thanks you, Dry Homes!

• Warren H.
  
  
  (December 1, 2017, 8:03 pm)

  I had two skylights replaced when I noticed some moisture inside my living room. I am very pleased with the work. The estimator came out right away and answered all my questions. He explained exactly what needed to be done, and even explained the possible "hidden costs" that would arise if they found certain problems during the work. They ended up finding some rotted plywood that fit into the "hidden cost" category, but because of the information from the estimator I was prepared for the possibility and happy with the transparency.
  
  That being said, I am not completely on board with providing a large deposit prior to even getting an appointment. I understand that materials must be ordered and there is uncertainty with when they could come in, but I'm certain they could provide an estimate of the time it commonly takes to come in and set a tentative appointment. This would have put me more at ease, and helped with the obvious anxiety that comes with not knowing when your leaky roof is going to be fixed. In the end, I got a last minute opening and the roof was fixed way before I was anticipating, but the departure of the scheduling process from the clarity of the estimation process should be addressed.
  
  Regardless, given the quality of the work, I would strongly recommend the company.

• Spencer Chan
  
  
  (June 23, 2017, 11:26 am)

  Needed an attic fan replaced. If you've ever tried to hire a roofer, you will know how hard it is sometimes to get someone on the phone to even speak to you to schedule appoints and answer questions. Dryhome is a breath of fresh air with a FANTASTIC and RESPONSIVE front office staff and reasonable pricing to boot!
  
  Whole process was relatively seamless. Got a call back for an initial estimate (with Helen) in a timely manner, Estimator (Roberto) called ahead to let me know he was on the way, scheduling for the actual service date was easy and convenient. The installer (Victor) showed up and was extremely customer focused and cleaned up after the job with minimal interruption to my day.
  
  Thanks a bunch!

BBB Business Profile | DryHome Roofing & Siding Inc

(703) 230-7663 DryHome Roofing & Siding Inc 28 years in business 45921 Maries Rd Ste 100 Sterling, VA 20166-9278

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Address DryHome Roofing & Siding Inc. 45921 Maries Road Suite 100 Sterling, VA 20166-9278. Phone Number 703-230-7663 (ROOF) Fax Number 703-891-4664. Directions to our showroom