Enterprise Rent-A-Car

Above and Beyond Senior Placement Service recently helped us find a care facility for my father who has mobility challenges and requires acute wound care. Susanne was absolutely fantastic in helping us as she took the time to explain the different types of facilities and the levels of care they provide. She tailored her search to the needs of my father and was able to find us the very best possible place for him that was within our financial budget. Susanne continues to be a valued partner along this journey of ours in that she regularly checks in on my father's progress and to see if we need to make any adjustments, and also because she really cares about us as clients. I highly recommend Miss Susanne and Above and Beyond Senior Placement Service. We have found a friend for life! Thank you Miss Susanne from the bottom of our hearts, you are an angel sent at just the right time! :)

During a very difficult and dark time, Suzanne was a bright light for us. She showed a great deal of sympathy and compassion as we tried to navigate the stressful process of finding the right home and situation for our loved one. We were happy with the care home she connected us with. And when there were any issues, even after her “job” of placing us was done, she was there to help in anyway possible. We have appreciated her follow-ups and genuine concern for our family in the weeks and months after as well. These situations are never easy, but we felt supported throughout.

What an incredible this service this is! I have had the opportunity to see Susanne work tirelessly with numerous patients making sure she has found the perfect place for them: one that they love and feel safe. Susanne truly goes “Above and Beyond” which is very rare today. Susanne makes herself available to her clients in the evenings and weekends to answer or concerns as this can be a very stressful time for patients and their families, I would trust my Mom and my own family members in Susanne’s care. She will treat your family member like they are her own! I have have absolutely no hesitation in recommendation Susanne for all your placement needs, services and advice!

Above and Beyond is a fitting name for Susanne's business, as that's what she does--she goes above and beyond to help you find the right place for your loved one. Her knowledge of retirement homes / assisted living facilities in the Scottsdale/Phoenix area (where I was looking) is vast. Her understanding of elder care issues is deep, as are her compassion and sensitivity. My father declined rapidly a few months ago, and I flew to Scottsdale to find a place for him to live. I called Susanne on a Tuesday and explained that I needed to find him a home by that Friday before I left town. Thanks to her expertise, I was able to move him into a place that fit his specific needs by Friday afternoon. There's no way I could have made it happen without Susanne's guidance and reassurance. She's recently helped place my mother in a lovely assisted living facility, as well, one that suits her needs. Both times I've worked with Susanne I have found her highly responsive, responsible, on the ball, and, most important, human. I'd recommend her highly to anyone looking to place older or elderly loved ones in just the right home for them.

What a wonderful experience working with Suzanne. She is very personable and friendly; a great communicator and obviously loves the work she does. Suzanne truly cares about making the best placement for her clients. She took the time to interview us to get a good picture of mom's needs and wishes.

My mom needed a lot of care yet had a very limited budget; these did not prove to be an obstacle for Suzanne. We had a list of (6) places to tour, and in the end found an incredible home for mom.

Suzanne was extremely knowledgeable about availability of care homes in the Phoenix area.
I would highly recommend Suzanne for her knowledge, care and compassion. I feel like I have made a new friend.

2nd time renting from this location and so far so good. Miss Sandra was amazing this last rental, she was informative, patient and helpful! The vehicle too was nice clean! Thank you!

Took some time to get a car with an insurance claim but only because I asked for a specific car and they went to another location to get it, they'll work hard for you and they definitely appreciate their customers.

The only reason that I didn't give it a 5 star is because of price can be a bit too high at times. Your rental assistant at the Dale City Virginia location by the first name Pete is awesome!

My check in experience was fast, even if there were things I wasn't aware that I would have to do when I did the process online to make it faster at pick up time. Perhaps the website should allow those things to be entered as well before hand. But over all my associate at check time was very professional even though I was a bit crabby. She answered all my questions and the process went smoothly. The car was clean, drove well and over all was nice form of transportation. I will be using them again in the future.