Address: | 4018 E Madison St, Seattle, WA 98112, USA |
---|---|
Postal code: | 98112 |
Phone: | (206) 525-0058 |
Website: | http://www.fuzzywuzzyrug.com/ |
Monday: | 7:00 AM – 6:00 PM |
---|---|
Tuesday: | 7:00 AM – 6:00 PM |
Wednesday: | 7:00 AM – 6:00 PM |
Thursday: | 7:00 AM – 6:00 PM |
Friday: | 7:00 AM – 6:00 PM |
Saturday: | 9:00 AM – 5:00 PM |
Sunday: | Closed |
I asked a friend for recommendations for someone to clean heavy pet staining from our area rug. She recommended Fuzzy Wuzzy. I'd heard of them, but never needed their help before. When I called, they promptly answered their phone. After explaining my situation they offered to come pick up my rug at my convenience. They had a current special on rug cleaning. They also have a process whereby they can soak the entire rug for a few days in a special solution to remove pet stains and odors. This was extra, but worth it. The rug was returned in one week, as promised, on the date I requested. All smells and stains were gone, and the blue colors returned to vibrancy. The technician even used the dual-sided tape I had to secure the rug from sliding around on my slippery wood floors. The technician was polite and helpful. It was very easy to pay too as among the many options was a website accessible through a link in my emailed invoice. Overall, it was a satisfactory experience.
I’ve really appreciated their service and customer relations! They cleaned two really nice Oriental rugs for me, and they did a lovely job! Plus, I appreciate the representative giving me all the information on how to care for the cleaned and scotch-guarded rugs. Special bonus points for being honest with me on what I need and don’t need for my rug and flooring. Not being sold more than I need really instills trust in them, and how they care for their customers.
I will keep using their service!!
Fuzzy Wuzzy is my go to for carpet and duct cleaning - and anything else they offer. Always professional and friendly service; I highly recommend.
Excellent, friendly and timely service at reasonable prices. I will use Fuzzy Wuzzy again. I really appreciate the door to door service too. Thanks very much!
This is my second time using Fuzzy Wuzzy and I’d highly recommend them! They are super kind and the rug cleaning is so easy with the included pickup and delivery. They are also knowledgeable on what is, and is not needed so they never oversell. Solid company, great results :)